That 600 mile sevice can be hazardous to your bikes health! - Page 2 - Yamaha FZ6 Forums - International FZ6 Motorcycle Community Forum

outkast · 10-19-2008, 01:29 AM

By repairing the paint chip havn't they accepted responsibility, send them a seven day letter stating their mistakes and that you want a reply with their intentions in writing within seven days.
Then contact a solicitor (many give an hour free consultation). Then sue the bastards!

steveindenmark · 10-19-2008, 02:00 AM

`They may work on 40,000 pound bikes. It doesn`t say they do a good job.

Just so all the guys know, what do they call the company?

Steve

smist · 10-19-2008, 11:37 AM

steveindenmark

There's nothing I would like to do more than 'name and shame', however I would need to be absolutely sure of the legal consequences to me if I did such a thing. Unfortunately, I would need to seek legal advice before doing this and I'm not prepared to spend a dime on this episode because I am the victim.

smist · 10-20-2008, 01:25 PM

Bit of a result guys. M.D. came through and it sounds like they are going to give me a new tank

Still early days, but it is looking promising. Either a tank off a new showroom bike, or if they do not have one, they will order one in.

What a relief! Can't wait to get this whole episode behind me. Thanks for the kind support from everyone.

Will update this thread when I have a shiny new tank fitted.

tuningfork · 10-20-2008, 02:23 PM

IMO I would have never let them respray given the quality of the OEM paint on the tank it will be hard to match, and I'd rather have small chip vs a whole bad sprayjob..

However It's probably also unreasonable to expect a new tank, maybe if they dented it however.

My advice for something that small would be to touch it up then use "langka" to blend it in. LANGKA Paint Chip and Scratch Repair I've fixed many chips on my cars with this system, works great with some patience.

Or take it to a pro that specializes in small touchups, here in the US there are several mobile shops that do PDR and paint chip repair. Then negotiate with the dealer to cover the cost. And don't take it back for any more work.

EDIT: I see you got a new tank, so

smist · 10-20-2008, 03:16 PM

I don't see why I should pick up anything less than the pristine bike I dropped off. It was only 5 weeks old and perfect. Most businesses would have insurance cover for stuff like that.

I agree, if I had chipped it myself, I would not have replaced the tank or resprayed, but I didn't - they did.

If I worked on someone else's property, I would stand by my reputation and do the right thing by them. It's all about personal integrity.

**grommit** · 10-20-2008, 04:02 PM

Does the dealer have a name?

**FZ6inNH** · 10-20-2008, 06:15 PM

Wow! Glad you got it sorted out mate! That's a poor business to have to deal with.

I do all my own work on the bike but if I have to bring it in, I'll be 100% sure I take LOTS of pics to show there is no damage before I drop it off.

Keep us informed. Good luck!

Tailgate · 10-21-2008, 06:24 AM

Congratulations on your persistence. Looks like it's going to pay off, huh? You know, on the tank Yamaha uses a special clear coat (see Colorrite.com) that impervious to solvents/gasoline. That's why gasoline spills don't affect your the paint job. So, if dealer did end up touching up the job you would have to have a little bit of the special clear coat too. But, if you're getting anothe tank...no prob.

RyanK · 10-21-2008, 09:53 AM

Glad you got what you needed. If you hadn't, approaching Yamaha is a very good idea. I know they wouldn't stand for it!

10-19-2008, 01:29 AM	#11 (permalink)
outkast Junior Member Join Date: Mar 2008 Location: Durham Bike: 2006 Fazer Posts: 51 Rep Power: 4 Member #1539	Re: That 600 mile sevice can be hazardous to your bikes health! By repairing the paint chip havn't they accepted responsibility, send them a seven day letter stating their mistakes and that you want a reply with their intentions in writing within seven days. Then contact a solicitor (many give an hour free consultation). Then sue the bastards!

10-19-2008, 02:00 AM	#12 (permalink)
steveindenmark Older Member Join Date: Feb 2008 Location: Denmark Bike: 2006 FZ6 Posts: 1,042 Rep Power: 14 Member #1326	Re: That 600 mile sevice can be hazardous to your bikes health! `They may work on 40,000 pound bikes. It doesn`t say they do a good job. Just so all the guys know, what do they call the company? Steve

10-19-2008, 11:37 AM	#13 (permalink)
smist Junior Member Join Date: Aug 2008 Location: Poole, UK Bike: 2008 FZ6 Fazer S2 ABS Posts: 30 Rep Power: 2 Member #4512	Re: That 600 mile sevice can be hazardous to your bikes health! steveindenmark There's nothing I would like to do more than 'name and shame', however I would need to be absolutely sure of the legal consequences to me if I did such a thing. Unfortunately, I would need to seek legal advice before doing this and I'm not prepared to spend a dime on this episode because I am the victim.

10-20-2008, 01:25 PM	#14 (permalink)
smist Junior Member Join Date: Aug 2008 Location: Poole, UK Bike: 2008 FZ6 Fazer S2 ABS Posts: 30 Rep Power: 2 Member #4512	Re: That 600 mile sevice can be hazardous to your bikes health! Bit of a result guys. M.D. came through and it sounds like they are going to give me a new tank Still early days, but it is looking promising. Either a tank off a new showroom bike, or if they do not have one, they will order one in. What a relief! Can't wait to get this whole episode behind me. Thanks for the kind support from everyone. Will update this thread when I have a shiny new tank fitted.

10-20-2008, 02:23 PM	#15 (permalink)
tuningfork Junior Member Join Date: Sep 2008 Location: MA Bike: 2008 FZ6, 1997 FZR600 Posts: 33 Rep Power: 2 Member #4757	Re: That 600 mile sevice can be hazardous to your bikes health! IMO I would have never let them respray given the quality of the OEM paint on the tank it will be hard to match, and I'd rather have small chip vs a whole bad sprayjob.. However It's probably also unreasonable to expect a new tank, maybe if they dented it however. My advice for something that small would be to touch it up then use "langka" to blend it in. LANGKA Paint Chip and Scratch Repair I've fixed many chips on my cars with this system, works great with some patience. Or take it to a pro that specializes in small touchups, here in the US there are several mobile shops that do PDR and paint chip repair. Then negotiate with the dealer to cover the cost. And don't take it back for any more work. EDIT: I see you got a new tank, so

10-20-2008, 03:16 PM	#16 (permalink)
smist Junior Member Join Date: Aug 2008 Location: Poole, UK Bike: 2008 FZ6 Fazer S2 ABS Posts: 30 Rep Power: 2 Member #4512	Re: That 600 mile sevice can be hazardous to your bikes health! I don't see why I should pick up anything less than the pristine bike I dropped off. It was only 5 weeks old and perfect. Most businesses would have insurance cover for stuff like that. I agree, if I had chipped it myself, I would not have replaced the tank or resprayed, but I didn't - they did. If I worked on someone else's property, I would stand by my reputation and do the right thing by them. It's all about personal integrity. Last edited by smist; 10-20-2008 at 03:23 PM..

10-20-2008, 04:02 PM	#17 (permalink)
grommit Moderator Join Date: Aug 2007 Location: Birmingham, UK Bike: FZ6 S2 Posts: 1,520 Rep Power: 32 Member #488	Re: That 600 mile sevice can be hazardous to your bikes health! Does the dealer have a name? __________________ Emperor Dalek: "Daleks: WE SHALL RETURN! WE SHALL RETURN! WE SHALL RETURN!"

10-20-2008, 06:15 PM	#18 (permalink)
FZ6inNH Moderator w/ Twisted Fate Join Date: Mar 2007 Location: New Hampshire Bike: 2008 FZ6 Cobalt Blue Posts: 3,167 Rep Power: 51 Member #18	Re: That 600 mile sevice can be hazardous to your bikes health! Wow! Glad you got it sorted out mate! That's a poor business to have to deal with. I do all my own work on the bike but if I have to bring it in, I'll be 100% sure I take LOTS of pics to show there is no damage before I drop it off. Keep us informed. Good luck! __________________ -={FZ6inNH}=- . . Member #9 . . 2008 Cobalt Blue FZ6 -My Rider Resume Mods: Yamaha Lower Cowl, Racetech Springs w/15w oil, FAZR6 F.E. Kit, Puig Smoke Racing Screen, Tank Camera mount, Cortech Sport saddle and tail bags, dual headlight mod, Shogun Sliders, Yamaha Comfort Seat, Mild Airbox Mod, De-Stickered, and Custom Carbon Fiber SwingArm Decals

10-21-2008, 06:24 AM	#19 (permalink)
Tailgate Senior Member Join Date: Jan 2008 Location: Sacramento, CA Bike: 2007 Yamaha FZ-6 Posts: 706 Rep Power: 12 Member #1189	Re: That 600 mile sevice can be hazardous to your bikes health! Congratulations on your persistence. Looks like it's going to pay off, huh? You know, on the tank Yamaha uses a special clear coat (see Colorrite.com) that impervious to solvents/gasoline. That's why gasoline spills don't affect your the paint job. So, if dealer did end up touching up the job you would have to have a little bit of the special clear coat too. But, if you're getting anothe tank...no prob. __________________ TechSpec Snake Skin tank grips, Clear Alternatives LED tailight board, Bell accessory socket, Amperite turn signal beeper, T-rex frame sliders, BD43's dual headlight, "Backoff" LED license plate frame, Scorpio, Xena XE-15

10-21-2008, 09:53 AM	#20 (permalink)
RyanK Junior Member Join Date: Jun 2008 Location: Cleveland, SC Bike: 2007 Yamaha FZ6 Posts: 125 Rep Power: 5 Member #3446	Re: That 600 mile sevice can be hazardous to your bikes health! Glad you got what you needed. If you hadn't, approaching Yamaha is a very good idea. I know they wouldn't stand for it! __________________ 07 FZ6, Ohlins shock, Yamaha lower cowl, shaved signals & rear fender, grip heaters, '06 R6S forks, dual headlights, T-Rex Sliders, K&N w/ airbox mod, LOTS-O-MILES

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